Processing Your Order
- Once you have uploaded your dogs photo and finished registration we will prepare your ID card and assign your service dog a unique registration number.
- We can ship your order that day if ID info & photo uploaded before 12 noon Mon-Fri. Orders received after 12 noon (EST) will be shipped next business day.
- If your package includes an electronic ID, your electronic ID will also be emailed that day.
- We ship using the US Postal Service First Class mail.
- Expedited Shipping. If you are traveling and/or need you package as soon as possible we offer PRIORITY and NEXT DAY SHIPPING.