Returns are never a problem. We completely understand. We want our customer to be 100% satisfied with their purchase. Please see instructions below. We accept returns up to 60 days after purchase.


If you are exchanging your vest for a different size you only need to include (2) items.

  1. Please send only the vest. No need to return Dog tag, booklets etc.
  2. A copy of your receipt or packing slip so we know who you are and your return mailing address. Please write on slip what size you want in exchange.


  1. Please send items purchased
  2. Please include a copy of your sales receipt so we can properly refund to your account. Please keep in mind it may take a few days for the refund to show on your account.

Return address

Exceptional Products

10 Leitz Blvd

Little Egg Harbor, New Jersey 08087

International Service Dog Registry Team


Phone (856) 325-8906

Hours: 9AM – 6PM (EST)