The AIR CARRIER ACCESS ACT allows for you to travel with a Service Dog. Trained service animals are accepted in cabin for qualified individuals with a disability.
- 1. A service animal should sit in the floor space in front of the customer’s assigned seat but cannot protrude into the aisles.
- 2. Customers may use an approved in-cabin kennel for smaller animals provided its use meets stowage requirements. Large dogs may need to be checked.
- 3. Exit row seating is prohibited.
- 4. Documentation such as vaccinationmay be required for an animal traveling to international destinations.
- 5. You will not be charged extra fees.
Calling your airline is very important to see what they will require such as vest, ID, or letter from a medical professional etc.You don’t want to be at the airport and find you do not have all of the required information.
EMOTIONAL SUPPORT ANIMAL
Traveling with an Emotional Support or psychiatric service animal you may be asked to provide a letter from a medical professional stating your need and dated within a specified time frame flight. You may be asked to submit this prior to your flight.
CALL YOUR AIRLINE PRIOR TO TRAVEL
That you have a mental or emotional disability recognized in the Diagnostic and Statistical Manual of Mental Disorders
That you need the emotional support or psychiatric service animal as an accommodation for air travel and/or for activity at your destination
That the individual providing the assessment is a licensed mental health professional or medical doctor, and you are under his or her professional care.
REQUIREMENTS MAY CHANGE CALL YOUR AIRLINE PRIOR TO TRAVEL
For more information visit
There are restrictions regarding the entry of service animals into Hawaii. Customers planning to travel to Hawaii should contact the Hawaii Animal Quarantine Branch manager directly for quarantine requirements. The 24-hour phone number is 1-808-837-8092. You may also view animal quarantine information at the Hawaii Department of Agriculture website